We had a great experience working with Vincent to purchase my first Acura. He went above and beyond to make sure we got what we needed and did everything he could to ensure a smooth experience and that the car was in pristine shape.
always a good experience
On a recent trip to Orlando from out of town Thanksgiving week, I ended up a nail in my tire and needed a new tire for our trip back home to Savannah. Called the tow service and they didn't know where I could get it fixed and might not be able to get it done at all because of the holiday. I called Fountain Acura and spoke with Jocelyn and she was able to get us in and had the tire replaced very quickly and we were on the road in no time to make it home for Thanksgiving. ...
I called the Acura dealership beginning of Nov on a Monday and spoke with Jeremy. Jeremy was very helpful, and we texted back and forth several times about what I was looking for. I did research beforehand, so I knew what I wanted. At the end of the week, I told him I was coming in and he was ready with the car! I test drove another MDX just to make sure I liked the trim package I wanted. Sure enough I did! We are now Acura lovers and I absolutely love my MDX! I got a rare one and ...
We had a great experience purchasing this new car. Jeremy is the best! He was very professional, patient, knowledgeable and respectful to us and made this process very easy. The entire staff was friendly and took the time to explain and answer all questions. I would recommend Fountain Acura if you are in the market for a car. You will not be disappointed. Excellent services!!!
Vincent was a pleasure to work with! He made the process so easy and provided a lot of knowledge along the way.
It was great , ask for Kenneth.
Wonderful variety of available vehicles to select from. Cathy and Vince were both amazing with assisting us in picking out just the right vehicle and making us feel comfortable every step of the way. Such a great dealership and I will gladly be referring all my friends and family to them!
Cathy was and exceptional help. She went above and beyond to get my dream car. Very professional 👏🏾 made sure myself and family was comfortable during the process.
Great Service.Excellet Customer Service.Mark A is great asset to help in purchase your next vehicle
I’d buy all my cars from Jeremy Lloyd.
From the moment I called, to even after the deal was made, this was an amazing experience. The team at Fountain Acura is fantastic and I would drive the 3 hours again to purchase from them. Happy with my new TLX!
Great experience. Cathy was friendly, informative, and very professional. She answered all my questions and made sure my vehicle was ready to go at the appointed time.
Jesse was excellent. Worked with me and a smooth process and would do it again.
As someone who has worked at an Acura in New York for over 8 years, my brother provided me the responsibility of renewing his lease. I reached out to multiple dealerships across Florida looking for the right price. Fountain Acura not only made the process extremely simple but were upfront and honest with their pricing, unlike many other Acura dealerships in this area I was in communication with. If you are looking for a luxury experience made simple this is the dealership for you. Thank you to all of the Fountain Acura Team.
Vince stayed in touch with me. He let me know when a car was available that I might want. Went in and bought it. Was a little disappointed with my trade in offer, but oh, well.
This was one of my greatest experience purchasing a veh. The sales rep., Gen. Mgr and Finance rep were very pleasant and on point throughout the whole ordeal. Thank you all.
Great customer service by the whole Fountain Acura team. A special shout out to Wil in the Service Department. He is always upbeat and super helpful. Great customer service skills and provides sound advice and answers to all my questions. Always makes sure my car is in great shape when I take it in. Highly recommend Fountain Acura!
🙏🏼 thank you wifredo and young man in parts… angels
My salesperson, Paul Marmol, was very knowledgeable, patient and professional. He answered my questions completely and even offered examples where applicable
It was a great experience. I never felt pressured. Jesse Rochkind was very knowledgeable
Fountain Acura is great all the people there is great !!!!
Always a great experience. Will provides great service. Would highly recommend.
We just bought a new RDX and our sales rep Mark was great. The whole buying experience was quick and efficient. Thanks Fountain Acura!
Jesse R. was very friendly and super helpful! From the first day I stepped onto the lot, to the day I drove off it in a brand new 2024 Acura Integra A-spec tech. Jesse went above and beyond to ensure I was happy with my purchase. He is very welcoming and knowledgeable. 10/10 buying experience, would recommend to any/everyone! Thank you!!
I’m so satisfied that I have to drive from Tallahasse to Orlando to lose my car in Fountain Acura in Orlando is my second car I’m getting from there and my sales agent Kathy it was amazing and it was good doing business with her
Cathy D is wonderful! Thank you all for a great experience! Love love love my new Integra!
Fountain keeps my car running well.
Jessie was very professional and kept me informed every step of the way. Would very much like to have him help every time. I would highly recommend him to family and friends.
I just showed up with no appointment. Mr Will was quick to help and made sure the oil change was taking care of in a timely manner. Very much appreciated.
Visited to buy a car for my daughter. Mark Arocho came right out and greeted us with a smile! We sat down and worked on a deal and were treated royally. Mark made sure the car was washed and looking perfect for my daughter!
Staff members are friendly and kind. Service technicians are knowledgeable and fast! Highly recommend this location for all Acura related needs.
Great job by Vince and Josephine!! See you for my next Acura!
Excellent Custumer Service quality and fast
Service was great and fast. Lobby cleaned.
Service manager Alex treats his customer great!! Will come back again
Jessie was fantastic and I love my 2024 integra.
Everything went real smooth & quickly. Everything I would say was excellent. Thank you for the services.
Fountain service technicians are always helpful and informative about keeping your vehicle safe and in top form.
The sales staff was amazing in helping me pick out a car as well as working with me for the payment I wanted
Wilfred Rivera took care of me. Made my whole experience that much smoother.
Honestly, I was dreading going through the whole dealership buying process, but I can honestly say it was the best car buying experience I've had. I was short of time and I let them know it. They did everything possible to keep it quick and easy. It only took me about two hours and a half to drive away with my new car and that is counting me having to go to my bank to get a cashiers check for the down payment. Our sales person was Jesse Rochkind. He was awesome throughout the process and I recommend asking ...
I always receive great service with Wil. He explains clearly, no surprises and offers new ideas on care for my MDX. Most importantly he listens well. When I buy my next MDX I will come to Wil for its maintenance and care.
Great experience! Jose was great to work with.
Fast and friendly
Your service agent, Jose Ramos, knows me by first and knows my vehicle. He .awesome me feel like family and always goes above and beyond the call. Thank you Fountain Acura for having such great staff. Jose and Sarah Dominguez
Very happy with service, Vinny made the experience smooth and easy! Appreciated the valet service for lunch while the paperwork and a few tweeks on the car were needed to be done!
Very informative service advisor! Quick and efficient!
I visited Fountain Acura for a scheduled service of my vehicle. Alex Borrell was the advisor who assisted me during this visit. He addressed all my concerns with the vehicle and also made things right from my last visit. Alex is the reason I will continue to service my vehicle at this dealership. Hire more people like Alex who really care about their customer.
(Translated by Google) Excellent service! Paul excellent seller and very attentive to everything. (Original) Excelente servicio! Paul excelente vendedor y muy atento con todo.
2 years ago i bought my first car here with Vincent. My 2013 Acura has been amazing and treated me so well. So when my husband was in the market for his first car we made sure Fountain Acura was our first stop. Vincent greeted us outside immediately, recognizing me and the car. He got us an amazing deal and we walked out with keys in hand the same day. I cant recommend this place enough, they treated us like people as opposed to most car dealerships who see people as dollar signs. Definitely will be coming back here for an upgrade ...
Seamless awesome service department! Thank you Jose Ramos!!
Great customer service at Fountain Acura, José always goes above and beyond to address my car needs, he explains what to expect from the service required and makes me feel at ease. Excellent service!
Nice people. Good service.
Wonderful customer service and pressure free sales process.
Paul Marmol helped me several times before & after my purchase. I would certainly recommend him to friends, family & anyone walking into the door of the Fountain Acura Auto Mall @ 8701 S. OBT, Orlando FL 32809.
Jocelyn, I very helpful. She answered all my questions. Jocelyn went above and beyond to make sure my service appointment was an easy process.
Great services, Paul is very knowledgable and understand the customer needs.
Highly recommended....Everything about the different options with the purchase or lease were explained in detail by our salesmen. Vince was very knowledgeable in all aspects and genuine.
Jocelyn was very friendly and professional. Would recommend to my friends.
I had a problem with my battery and they were the nearest dealership to me. I drove there and they took care of me with no hesitation. They solved my problem and I was able to go on with my day.
I’ve been here on vacation and blew a tire. Jocelyn was able to get me in and get my tire fixed the next day. Not sure why there are so many two star reviews here because the work they did for me was great The only thing keeping me from five stars because it was really busy and seemed a little frantic.
I would like to convey my gratitude for the excellent service I received from Mr. Jose Ramos, Assistant Service Manager at Fountain Acura. He is always so kind and thoughtful. He explained in detail what services would be provided for my car. Mr. Ramos went out of his way to ensure that all my needs were met. I always receive excellent service and advice. The work you do is so important and so appreciated. “Thank you” Fountain Acura Team for always making my experience with you all such a great one! Sincerely, Adrienne Wright-Rogers
Great experience. Paul is who we worked with. Great customer service and proper communication on our purchase
Harry and Vincent sales representative are awesome. I wouldn't go anywhere else for a vehicle. They take great care and they have the best customer service.
Excellent service from start to finish! Jose was able to see me a little early and had me on my way in a Lyft to get me to work on time. Several hours later I received a call that the work was complete and my car was ready to go!
Cathy was great, this was our fifth Acura and second one with her and would highly recommend!
Fantastic first time experience! The entire staff was so helpful and kept me inthe loop. Thank you to Jocelyn...you are 10 stars!