Customer Testimonials
Great service and customer service, Jose always takes exceptional care of me and keeps me informed on any upcoming or recommended services needed on my Mdx ⭐⭐⭐⭐⭐
Cathy Really goes above and beyond to make sure your experience is a smooth one. She’s very attentive to what your looking for and extremely experienced. It’s always nice to see her to. I highly recommend her as your sales associate
I recently bought a 2021 RDX from Cathy. She made a stressful experience much easier than expected and worked hard to get the terms and car I wanted. I never felt pressured. She was extremely professional and even dropped my car off to my home and spent time with me learning the features well past her closing time. You can’t ask for better customer service than that. Thanks again Cathy!
Timothy Myers at fountain Acura is the guy to go to. I did not end up getting the vehicle I wanted right now due to the vehicle markup situation, I just decided it is better to wait... however I had a great experience communicating with Timothy. I appreciate the time he took with me even though I was not there in person.. He was very quick to respond over text and tried multiple times to get me the best deal possible for me. If it wasn't for the markup I would have been more likely to make the move ...
I've brought my vehicle here for service several times. The process was easy and the services were preformed in a timely manner. Nice waiting area too. I've purchased parts here as well. I've always received the correct part as well as excellent customer service.
Beautiful
Absolutely great service. I'm from out of town so was great to find honest, fast and reliable place to fix my car. Did 3 hr road trip to other city in Florida the next day with confidence!
Nathan was attentive and was very honest about the service included. He did not try upselling or anything. Straight to the point, and at a very affordable price.
Absolutely please with Jeremy and Meet. We were able to work a deal to find exactly what we wanted at the right price! We couldn't be more pleased!
Everything went smoothly. Love me new car.
We bought a new 2021 RDX, love it!! Kyle and Vincent were so great to work with- courteous, detailed and timely with everything! It was especially awesome to have Vincent show up in the car at my house!! Can’t beat delivery service!
I had one of the best sales man Jeremy Lloyd! He made sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he really takes his time out to listen, explain and make sure he meets your expectations. I love my Acura ILX 2021. My dream car! thank you again Jeremey and Fountain Acura for making me a happy customer. You guys rock!!!
I had one of the best sales man Jermey Lloyd! He made sure I was walking out of there with a new car and a big smile. He really worked hard to get me a great deal!! he would recommend him to anyone, he reall takes his time out to listen, explain and make sure he meets your expectations. I love my acura ILX 2021. My dream car! thank you again Jeremey and Fountain Acura for making me a happy customer. You guys rock!!!
Very professional, friendly, and courteous. Enjoyable.
I was in the market for a new vehicle, these guys are great Vince my sales guy and his sales manager Jason outstanding , Harry fin guy first was a little tough at first but great to deal with
Great dealership I told all my friends and family about it 100% recommend!!!
Thanks to M. Fettah I had a blessed experience buying my car, he was very patient with me, he listened carefully to what I had to say and was able to answer all my questions with precision therefore allay my concerns. Thank you M. Fettah for your service I won’t hesitate to come by again or recommend you and your shop to my circle. Have a blessed day.
I have been a Fountain Acura for many years ! Always great customer service and a great product ! Happy driving our new RDX !! Thank you Josephine for taking care of us !
I had a great experience at Acura recently with fettah, he was great and he provided me great customer service. I recommend him and his services we would definitely come back.
Welcoming staff.. Especially Mr Fettah 😊 if u need a car, he is the right man for u😁
Cathy gaves us great service. I was in and down with a great deal in less then two hours. We did have to wait for detailing, but the overall great service won a life ti.e customer.
I highly recommend Cathy. She was great and provided great customer service. Everyone was welcoming and helpful.
Amazing service by Jose Ramos he knows a lot and will help out tremendously, I strongly recommend him and his service!
Go see Fettah, Just got an RDX for the wife she couldn't be happier with the experience!!
Thanks to my advisor Jose Ramos, he explains in detail what my car needed. That’s a perfect customer service example. Thanks again and appreciate.
Excellent service by Jose in service thank you. Always a great experience on the deparment especially him.
Fountain Acura is a good dealership I had Jose Ramos as my service advisor and he made me feel at home...
(Translated by Google) I recommend it 100x100, the attention super fast, very good service, especially José Ramos, definitely one of the best and reliable places! (Original) Lo Recomiendo 100x100, la atención super rápido muy buen servicio en especial José Ramos, definitivamente uno de los mejores lugares y confiable!
Customer service 10/10. Thank You Jose Ramos for providing excellent service! 100% will come back!!
Always a great experience with the service department. Jesse R. is one of the best - always going above and beyond for his customers to keep them happy! He is extremely honest and helpful, and always takes the time to explain everything in detail. Would definitely recommend the Fountain Acura service department - especially Jesse!
Service team very helpful and got the job done. Thank you
😁😁🥰✌
Took my '99 Acura TL in for the free airbag recall, which they took care of in an hour, & also gave me a free carwash. Nice waiting area with complementary snacks & drinks, too.
Just left Fountain Acura for service to my car Jose Ramos is an excellent Service Advisor ...great customer service and explains in detail what my car needed...Your company should be proud to have such an excellent employee..that kind of service is very rare.....Thank You Again
I had a great experience at Acura recently with Nelly, when my tire pressure light kept coming on , I thought the sensor was bad , but turns out there was a nail in my tire . They fixed it in a jiffy and I was on my way. I also had to have a piece of siding on the passenger side that was coming undone replaced , Nelly ordered the part and when I went in to replace it , she had me in and out very quickly . She is on the ball !! Thank you Nelly !!
I highly recommend working with Jeremy Lloyd. He’s very knowledge and made the car buying process very smooth and easy. He answered all of my questions and I was able to get the car that I wanted at the price that I was looking for.
Nice service here 5 star.
Great service department. Visiting from out of state to help a relative who needs surgery. Of course service light comes on. It's been that kind of year. Called their service department, explained my situation and limited time availability. They were very kind and able to get me serviced quickly. Very appreciated - thank you.
Great service👍🏼 Tks!! Amanda!
Good and helpful people.
Excellent service dept, honest dealership.
Friendly and knowledgeable staff.
Jeremy Lloyd is a GREAT rep. Enjoyed working with him - A+!
Awesome, unbelievable, top notch Service!!!!!!!!!!!!!!!!!!!!!!!!!!
Amanda was awesome
Love the place quick in and out
Very good service.. Ask for Jose..
I have been a loyal client for over a decade. There is something about Fountain Acura. You feel like home. When you see great people like Josephine in sales still there, and Jesse in service. It only goes to show you are dealing with a first class dealership. Thanks for all you do!!
Ms. Cathy Douglas contacted me quickly when I sent an e mail to the dealership inquiring about Acura car. She was very pleasant and professional trying all day to work out a deal that I am happy with. She tried hard accommodating my needs. I highly recommend her to any one interested in Acura car.
Cathy contacted me quickly when I sent an e mail to the dealership inquiring about Acura car. She was very pleasant and professional trying all day to work out a deal that I am happy with. She tried hard accommodating my needs. I highly recommend her to any one interested in Acura car.
2/16/2020 - I purchase my new Acura RDX 2020 in December 20, 2019 I already had a RDX 2013 which I trade it in for a up-to-date vehicle I was very pleased with the customer service the Acura dealership provided for me everyone was very pleasant and Friendly my sales representative Cathy Douglas was a awesome person and Acura is very blessed to have her as a sales representative she is very caring and loving and looks like she loves what she does she listened to what I was looking for and was willing to work with me I have no complaints I was very ...
I had a great experience. Thank you Jose Ramos for for service.100% recommended.
Thank you Mr Ramos at the service department for taking care of my Acura will be back for service
I recently brought my Honda with a flat tire and Jose took care of me right away fare pricing gave me a wash Jose is an asset to your company 💯
Great service provided by Jose Ramos
I recently had my ILX in for service and Mr Jose Ramos took me in fast without an appointment. I told him I had to be to work soon ...so I was in and out within an hour.. I highly recommend Fountain Acura and Jose Ramos 👍🏼
I was in the dealer for oil change and rotation and the service advisor Jose Ramos attended me very friendly and very efficient Excellent service.
I was calling the service area and I had the pleasure of speaking with Mr.Jose Ramos very attentive and on my part and my husband has a 100% in customer service experience. Thanks Jose
Awesome Latino employees
Very good customer service
The sales experience was fantastic. I was quite particular and Fountain was able to search the country and deliver exactly what I want and ahead of schedule!
I had nothing short of 5 star experience! Cathy was very knowledgeable and explained everything from financing to leasing! Thanks
Catherine was amazing. She was able to answer all of my questions accurately when I was deciding between multiple vehicles. She was very professional and efficient too!
Amazing experience at Fountain Acura thankful for Jeremy, helping me find a car that fits the needs of my family and I.
I'm in the market to purchase a new vehicle and came in to fountain Acura and had an Amazing experience with Cathy. She was very knowledgeable and answered all my questions. After having been to other dealerships and made to feel like I was just a number to them. Cathy made me at ease and comfortable not rushed. When I decide on my vehicle I will definitely be back to see Cathy at Fountain Acure . Thank you again Cathy you are a credit to the conpany.
This is my very first new car and can’t express how happy I am! Thanks Vince for your patience and you got a loyal customer for life. Thanks again!
Easy and fast experience. Thanks Vincent for everything and making sure everything was smooth with my new car and options!
Thanks Vincent for all your help. Best car dealership service yet!
I bought a brand new 2020 Acura yesterday. I'm very excited. This was my first experience at fountain acura. Thank you so much Cathy for going above and beyond to make my car buying experience amazing.
Bye Lexus! Loving my new RDX with Espresso Interior! Thanks Vincent!
Thanks Vincent for helping my fiancé with another RDX!
Wonderful customer service! Very happy with my purchase! Thank you Vincent!
Vincent was so helpful when I met him. He made me feel comfortable and not at all pressured to purchase a vehicle. He came across as sincere, like he really just wanted to help me find my perfect car. Thanks so much Vincent. I love my MDX!
Vincent, thanks for all your help!
I'm normally not a big fan of car shopping, but Jeremy was extremely knowledgeable and patient with me. 10/10 amazing customer service and a very clean facility!
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